Frequently asked Questions

Orders ship same day!

Yes, we ship packages internationally each day. We work with clients on identifying the right shipping method to balance speed, visibility, and cost for their business

Yes, customers have access to our software to view inventory and orders in real time.

We manage out of stock product to our customers preference. We can either split-ship products so consumers receive what we have in stock and ship the backordered product(s) once received or hold the whole order until product is received.

Yes! We offer multiple shipping options across multiple carriers. We work with each customer on building the right shipping profiles to fit their business and consumer expectations.

Our team follows specific return guidelines from each client we have. Our employees will put the returned products through the quality control process in place and ensure the product is deemed available for re-sale or be discarded based on your standards! We then share the information about what was returned with our customers so they can refund their consumers!

Contact us today! We have pre-set integrations and customize / tailor integrations to fit customer needs.

We have numerous integration offerings. Most popular are Shopify, WooCommerce, Bigcommerce, Amazon, and Walmart. Interested in an integration but it isn’t listed? Contact us today to see if we have it!

Yes, we offer both! We also perform re-labeling and other requirements for products to meet Amazon specifications.